Refund Policy

At Divine Remedies, we are committed to providing high-quality animal healthcare products. If you are not fully satisfied with your purchase, please review our refund policy below:

◆ Returns Eligibility

• Products can be returned within 7 days of delivery.
• Items must be unused, unopened, and in original packaging.
• Proof of purchase (invoice or receipt) is required.

◆ Non-Returnable Items

• Opened or used products
• Damaged items due to misuse
• Perishable or medicated products (for safety reasons)

◆ Refund Process

Once we receive and inspect the returned product, we will notify you. If approved, the refund will be processed within 5-7 business days. Refunds will be issued to the original payment method.

◆ Replacement Policy

If the product is damaged or defective, we offer free replacement. You must report the issue within 48 hours of delivery with photo proof.

◆ Shipping Costs

Return shipping costs are non-refundable, unless the product is defective or incorrect.

Terms & Conditions

Welcome to Divine Remedies. By using our website and purchasing our products, you agree to the following terms:

◆ General

• The content on this website is for informational purposes only.
• We reserve the right to modify products, pricing, and policies at any time.

◆ Product Use

• Our products are intended for animal use only.
• Use products as per veterinary guidance.
• We are not responsible for misuse or improper administration.

◆ Orders & Payments

• All orders are subject to availability and confirmation.
• We reserve the right to cancel or refuse any order.
• Prices are subject to change without prior notice.

◆ Shipping & Delivery

• Delivery timelines are estimated and may vary based on location.
• We are not responsible for delays caused by courier services.

◆ Liability

• Divine Remedies shall not be liable for any direct or indirect damages arising from product use.
• Customers are responsible for ensuring proper usage.

◆ Intellectual Property

All website content (text, images, logos) belongs to Divine Remedies. Unauthorized use or reproduction is strictly prohibited.

◆ Privacy

• Customer information is kept secure and confidential.
• We do not share personal data with third parties without consent.

◆ Governing Law

These terms are governed by the laws of India.

Contact Support

Divine Remedies
Address: Divine pharma, godown area, phantasm, Zirakpur, sas nagar
Email: mddivinepharma@gmail.com
Phone: +91 7087275070